01 · What we build
Leasing Concierge
Your leasing team loses leads while sleeping. This fixes that.
Average response time on leasing inquiries is over 4 hours. After 1 hour, 60 percent of conversion is gone. The Leasing Concierge answers, qualifies, and books within seconds.
The problem
Average response time on leasing inquiries is over 4 hours. After 1 hour, conversion drops by 60 percent.
What it does
Answers, qualifies, and books tours across SMS, web chat, and email. 24/7. Fair-housing compliant. Hands off cleanly when humans are needed.
Typical result
15 to 22 hours per leasing agent per week, plus higher tour booking rates.
Pricing
Build fee
$5,000 – $10,000
One-time setup and deployment
Monthly retainer
$1,500 – $3,000
Monitoring, improvements, support
Timeline
4 – 8 weeks
From audit to production deployment. Integration with your PMS and channels is included. No extra setup on your side beyond access credentials.
Capabilities
01
Answers leasing inquiries via SMS, web chat, and email within seconds
02
Qualifies prospects using your criteria (budget, move-in date, pet policy)
03
Books tours directly into your calendar, 24/7
04
Fair-housing compliant by default. Escalates edge cases to your team
05
Sends automated follow-ups to prospects who haven't responded
06
Tracks all inquiry touchpoints in one dashboard
07
Provides daily summary report of inquiry volume and tour conversion
Questions
Is it fair-housing compliant?
Yes. The system is designed with fair-housing compliance built into every response template. It treats all inquiries identically regardless of protected class information.
How does it hand off to a human?
When a prospect asks something outside its scope or requests human assistance, it flags the conversation and notifies your team immediately. Handoff is seamless.
Does it work with my PMS calendar?
We integrate with most major scheduling tools and PMS calendars. We'll confirm compatibility during the audit phase.
What happens after hours?
It never sleeps. Inquiries received at 2am get the same response quality as those at 2pm. Tour slots are only offered during your defined showing hours.
Ready to stop losing leads overnight?
Start with the free audit. We'll show you exactly what you're losing and whether this system fits your operation.
The other systems
Works with your PMS
Buildium and Rent Manager connect through their APIs. AppFolio uses email and exports. Yardi is scoped case by case.
Buildium
Full API integration
Rent Manager
Full API integration
AppFolio
Email + export integration
Yardi
Voyager and Breeze, case-by-case